Returns & Exchanges
At Frank Rosha, customer satisfaction is our priority.
Eligibility
Items may be returned within 14 days of delivery under the following conditions:
Item is unused and in original condition
Original packaging and tags are intact
Proof of purchase is provided
Non-Returnable Items
Opened fragrances
Customized or engraved products
Items marked as final sale
Refund Process
Once the returned item is inspected and approved, refunds will be processed to the original payment method within 7–10 business days.
Exchanges
Exchanges are subject to product availability.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.